General Information

Registration Acknowledgement

Your registration will be acknowledged in writing by email with confirmation of your requirements according to your registration form. Please check this information for accuracy and notify in writing any amendments required to Conference Logistics via All communication with registered delegates will be by email. If you register and do not receive a confirmation email within five working days please contact the Conference Secretariat on +61 2 6281 6624 or

Conference Secretariat




Conference Logistics
PO Box 6150
Kingston ACT 2604
P: +61 2 6281 6624
F: +61 2 6285 1336

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Cancellation Policy

Delegates who find themselves unable to attend the National Volunteering Conference 2018 after submitting a registration form are most welcome to nominate a substitute. All substitutions and cancellations must be made in writing to Conference Logistics.

Cancellations received before 18 May 2018 will be refunded, less an administration fee of $99. Cancellations after 18 May 2018 are not refundable. Exceptions are at the discretion of the Organising Committee. By submitting your registration you agree to the terms of the cancellation policy.


Registration fees do not include insurance of any kind. It is strongly recommended that participants take out their own general travel insurance. It is suggested that the insurance policy should also cover loss of fees/deposit, airfares, accommodation charges, medical expenses, loss or damage to personal property and repatriation expenses. The organisers do not take responsibility for any delegate failing to insure.


A list of participants will be produced which includes individuals’ details such as name, organisation, and state. This will be given to delegates upon registration. If you do not consent to the meeting providing your contact information for one or both of these purposes, please tick the relevant privacy box(es) on the registration form or notify Conference Logistics.


The conference registration information is correct at the time of publishing. However, the organisers reserve the right to change the information where necessary without notice.


Recommended dress for the conference is smart casual for all conference sessions and Welcome Reception. The Gala Dinner dress code is Business or Cocktail.

Liability Waiver

In the event of industrial disruptions, the conference and the organisers accept no responsibility.

No Smoking Policy

All the function rooms at the International Convention Centre Sydney, are non-smoking.

Payment of Fees

All conference and function payments must be received prior to the conference.

Personal Insurance

Delegates shall be regarded in every aspect as carrying their own risk for loss or injury to person or property, including baggage during the conference. We strongly recommend that at the time of booking your travel and tours you take out a travel insurance policy of your choice. The policy should include the loss of deposit through cancellation, medical insurance, loss or damage to personal property, financial loss incurred through disruptions to accommodation or travel arrangements due to strikes or other industrial action. The organisers are in no way responsible for any claims concerning insurance.

Privacy Clause

In registering for this conference, relevant details will be incorporated into a delegate list for the benefit of all delegates (name, organisation and state only) and may be made available to parties directly related to the conference including Conference Logistics, venues and accommodation providers (for the purpose of room bookings and conference options), key sponsors (subject to strict conditions).

Special Needs

We endeavour to ensure delegates with special needs are catered for. Should you require particular assistance, please make a note on your registration form or contact Conference Logistics by or phone +61 2 6281 6624.

VISA applications

Under Australia’s universal visa system, all visitors to Australia must have a valid visa to travel to and enter Australia (other than New Zealand passport holders who will normally be granted a Special Category visa on arrival, provided they meet health and character requirements; and permanent residents of Norfolk Island who may be granted a Permanent Resident of Norfolk Island visa on arrival). For more information, see the fact sheet:
There are many visa options available to people wishing to visit Australia. The appropriate visa option will depend, amongst other things, on the person’s purpose for visiting Australia.

Event participants should also refer to the attached document containing General Information for Visa Applicants.

NB: These are the visa options available presently but the Department reserves the right to change regulations. IECN assistance will NOT guarantee a visa grant. Visa applicants must demonstrate that they meet all the legislative requirements for an Australian visa.

For additional background relating to: